Bad Customer Service Turned Around

It’s all in who you know…. Or can get to Know! (Bad customer service turned around)Yesterday I had a customer service issue that warranted my immediate attention. I had ordered a product that I desperately needed that was now about 6 weeks overdue the original back...

Anchors are Slanting the News

I’ve had to turn the TV off! I don’t know about you but I’m sick and tired of hearing the anchors on the news slat the questions against the Bush administration!“Why do you suppose the Federal Government wasn’t ready?”“Do you think it’s because New Orleans is full of...

Learn to anticipate your Customer’s Needs

This morning I was having breakfast with my good friend Diane at one of my favorite breakfast nooks. I enjoy the atmosphere there although I’ve been less than pleased with the customer service so far.This morning when we decided to go to breakfast, my mouth started...

Sales Skills for the Non Sales Professional

Have you ever wondered how in the heck you’re going to do it? You are a lawyer who wants to make partner, an accountant, an engineer or other professional and part of your business plan is that you have to attract business customers? You’ve always detested selling,...