Are You Looking for the BBD?

by | Jul 8, 2005 | Coaching

Bigger Better Deal. That’s what everyone always hopes will come along. And if you are one of the few who don’t, maybe you should reconsider!Last night I was at a happy hour gathering of a bunch of my friends. There were 14 in all and we had quite a time playing...

The Best Bartender

by | Jul 6, 2005 | Coaching

Don’t you just love it when you meet a person that really stands out? It’s like that moment on American Idol when Simon predicted Cary Underwood would be the winner from the very first day he met her.It’s like seeing Brad Pitt for the first time on Thelma and Louise...

Saying I’m Sorry Can Make You Money!

by | Jul 6, 2005 | Coaching

A friend of mine and I were talking today as we do several days a week at the gym. We bring every, and all issues to the table.Today, she told me about a really uncomfortable customer service issue that she had recently. She was still stewing over what happened and...

Give Pregnant Women a Break…

by | Jun 2, 2005 | Coaching

Have you ever witnessed something that people do that really ticks you off and you just want to shake the whole world and make them wake up? It happened to me yesterday. Yesterday I was at the post office in a very long line. There were probably 10 men and women in...