How to Engage Someone in a Lively Conversation

by | Sep 21, 2005 | Coaching

I have found that the best way to get someone to respond positively to you is to LIKE them!Seriously! It is so easy!!! Plus, it works.I’ve recently started a new position as a professional headhunter. I’ve always done professional networking and marketing for...

Is it Okay to Ask Someone’s Age?

by | Sep 14, 2005 | Coaching

I ask you the question: Is it okay to ask a person: “How old are you?”Because of this question, I’m going through culture shock!! I even grew up here and I’m still going through culture shock!Today was about the 5th time in a week that I’ve been asked: “how old are...

Bad Customer Service Turned Around

by | Sep 13, 2005 | Coaching

It’s all in who you know…. Or can get to Know! (Bad customer service turned around)Yesterday I had a customer service issue that warranted my immediate attention. I had ordered a product that I desperately needed that was now about 6 weeks overdue the original back...

Anchors are Slanting the News

by | Sep 12, 2005 | Coaching

I’ve had to turn the TV off! I don’t know about you but I’m sick and tired of hearing the anchors on the news slat the questions against the Bush administration!“Why do you suppose the Federal Government wasn’t ready?”“Do you think it’s because New Orleans is full of...

Learn to anticipate your Customer’s Needs

by | Sep 2, 2005 | Coaching

This morning I was having breakfast with my good friend Diane at one of my favorite breakfast nooks. I enjoy the atmosphere there although I’ve been less than pleased with the customer service so far.This morning when we decided to go to breakfast, my mouth started...